azentropy
Mar 31, 03:16 PM
Honeycomb is still not released as far as I know. When it's released and the code is not available, then we can talk.
The Motorola Xoom ships with Honeycomb. It has been released. You miss that???
The Motorola Xoom ships with Honeycomb. It has been released. You miss that???
cloudnine
Aug 25, 04:35 PM
Over the years I have bought a lot of computers for my business from a lot of different venders. To be honest Apple hardware support has never impressed me! :mad: I have actually had much better support from Dell than from Apple.
As far as .Mac goes it is one of the most poorly supported systems I have ever used in my life. They have a lousey limited faq sheet, common problems, email support is pitiful, and they don't take voice support. .Mac is a joke for $100.00 a year.
In general Apple's entire help system in OS X sucks. Searchs within the context of an application gives you all kinds of crap from every application on the system. Also there is no depth to the system. If your problem isn't the most elementary problem possible (99% of which you can figure out yourself) then it won't be in any of the help files.
Just out of curiosity... what kind of problems could you possibly have with .mac? I mean, I've never had any email problems, Setting it up in Mail is as simple as possible... the online interface is simple...
I dunno... hearing people complain about customer service regarding .mac seems funny to me. What types of problems have you had with it?
Granted, there are problems with the mac hardware. but till date, I've found apple tech support excellent. They have always replaced my hardware with no questions asked. In fact, they replaced my whole LCD screen on my 3 year old powerbook just because of a white spot.
I wish I had such luck. Apparently if you have a 15" powerbook, they'll replace that display with no questions asked. I have a 12" powerbook without a single scratch on it that i treat like a baby... but apparently it's my fault because i put too much pressure on it... even though i use a sleeve in a cushioned pocket of a cushioned bag. o_O
ergh. :mad:
As far as .Mac goes it is one of the most poorly supported systems I have ever used in my life. They have a lousey limited faq sheet, common problems, email support is pitiful, and they don't take voice support. .Mac is a joke for $100.00 a year.
In general Apple's entire help system in OS X sucks. Searchs within the context of an application gives you all kinds of crap from every application on the system. Also there is no depth to the system. If your problem isn't the most elementary problem possible (99% of which you can figure out yourself) then it won't be in any of the help files.
Just out of curiosity... what kind of problems could you possibly have with .mac? I mean, I've never had any email problems, Setting it up in Mail is as simple as possible... the online interface is simple...
I dunno... hearing people complain about customer service regarding .mac seems funny to me. What types of problems have you had with it?
Granted, there are problems with the mac hardware. but till date, I've found apple tech support excellent. They have always replaced my hardware with no questions asked. In fact, they replaced my whole LCD screen on my 3 year old powerbook just because of a white spot.
I wish I had such luck. Apparently if you have a 15" powerbook, they'll replace that display with no questions asked. I have a 12" powerbook without a single scratch on it that i treat like a baby... but apparently it's my fault because i put too much pressure on it... even though i use a sleeve in a cushioned pocket of a cushioned bag. o_O
ergh. :mad:
janstett
Sep 13, 01:11 PM
Sheesh...just when I'm already high up enough on Apple for innovating, they throw even more leaps and bounds in there to put themselves even further ahead. I can't wait 'til my broke @$$ can finally get the money to buy a Mac and chuck all my Windows machines out the door.
I'm sure we'll see similar efforts from other PC manufacturers eventually, but let's see the software use those extra cores in Windows land. Ain't gonna happen...not on the level of what Apple's doing at least.
First, this is INTEL innovating, not Apple.
Second, Apple has been the one lagging behind on multiprocessor support. Pre OSX it was a joke of a hack to support multi CPUs in Mac OS and you had to have apps written to take advantage of it with special libraries.
On Windows, the scheduler automatically handles task scheduling no matter how many processors you have, 1 or 8. Your app doesn't have to "know" it's on a single or multiple processor system or do anything special to take advantage of multiple processors, other than threading -- which you can do on a single processor system anyway. Most applications are lazy and unimaginative, and do everything in a single thread (worse, the same thread that is processing event messages from the GUI, which is why apps lock up -- when they end up in a bad state they stop processing events from the OS and won't paint, resize, etc.). But when you take advantage of multithreading, there are some sand traps but it's a cool way to code and that's how you take advantage of multiple cores without having to know what kind of system you are on. I would assume OSX, being based on BSD, is similar, but I don't know the architecture to the degree I know Windows.
In Windows, you can set process "affinity", locking it down to a fixed processor core, through Task Manager. Don't know if you can do that in OSX...
I'm sure we'll see similar efforts from other PC manufacturers eventually, but let's see the software use those extra cores in Windows land. Ain't gonna happen...not on the level of what Apple's doing at least.
First, this is INTEL innovating, not Apple.
Second, Apple has been the one lagging behind on multiprocessor support. Pre OSX it was a joke of a hack to support multi CPUs in Mac OS and you had to have apps written to take advantage of it with special libraries.
On Windows, the scheduler automatically handles task scheduling no matter how many processors you have, 1 or 8. Your app doesn't have to "know" it's on a single or multiple processor system or do anything special to take advantage of multiple processors, other than threading -- which you can do on a single processor system anyway. Most applications are lazy and unimaginative, and do everything in a single thread (worse, the same thread that is processing event messages from the GUI, which is why apps lock up -- when they end up in a bad state they stop processing events from the OS and won't paint, resize, etc.). But when you take advantage of multithreading, there are some sand traps but it's a cool way to code and that's how you take advantage of multiple cores without having to know what kind of system you are on. I would assume OSX, being based on BSD, is similar, but I don't know the architecture to the degree I know Windows.
In Windows, you can set process "affinity", locking it down to a fixed processor core, through Task Manager. Don't know if you can do that in OSX...
WildCowboy
Aug 17, 01:43 AM
lol you mac folk and your photoshop :D
let's get some game benchmarks :rolleyes:
A lot of folks are waiting for game benchmarks...bring 'em on!
let's get some game benchmarks :rolleyes:
A lot of folks are waiting for game benchmarks...bring 'em on!
Trekkie
Sep 13, 01:08 PM
does anyone know how much the clovertown chips are going to be?
if it follows typical intel transitions price point replace. So the same price as woodcrests. They might introduce faster ones though that cost more. We'll see before the end of the year.
Would it be smart to wait for these 8 core mac pros or are they still a long ways away?
Quad core is supposed to be out before EOY 2006.
Will Apple release it before then is the question...
if it follows typical intel transitions price point replace. So the same price as woodcrests. They might introduce faster ones though that cost more. We'll see before the end of the year.
Would it be smart to wait for these 8 core mac pros or are they still a long ways away?
Quad core is supposed to be out before EOY 2006.
Will Apple release it before then is the question...
KnightWRX
Apr 12, 07:02 PM
The coverage and cost obviously.
Because if Apple release an iPhone 5 with LTE, it will cost more and won't be backwards compatible... right... :rolleyes:
Obviously not a factor.
Because if Apple release an iPhone 5 with LTE, it will cost more and won't be backwards compatible... right... :rolleyes:
Obviously not a factor.
Willis
Jul 28, 09:39 PM
Multimedia, Snowy and Grokgod,
Thanks for the continued thoughts. A store manager said she would be flexible with the 14 day return date, as lnog as I understand that I would pay the restock fee of 10%. What that means to me is I will hold on to this machine until the WWDC and if new model is announced I will return and repurchase, eating the restock fee.( Kind of a pay for usage plan I look at it as.) If no new enhancements are announced with the iMac i guess I will keep mine.
However, there is the thought as one of you have brought up to just reetuen and wait until Sept. when it may be more likely to arrive. A slippery slop0e I know but I am leaning mroe toward a return and repurchase, as a sort of insruance policy of sorts.
I know I can't have my cake and eat it...., but I was looking for insight into how likely an improvement in the iMac is this August.
Thanks again!
Merk850
Update this august... not likely. It will be all pro. Any consumer will be Paris Expo. The imac G5 was launched there. why not a Core 2 Duo iMac?
Thanks for the continued thoughts. A store manager said she would be flexible with the 14 day return date, as lnog as I understand that I would pay the restock fee of 10%. What that means to me is I will hold on to this machine until the WWDC and if new model is announced I will return and repurchase, eating the restock fee.( Kind of a pay for usage plan I look at it as.) If no new enhancements are announced with the iMac i guess I will keep mine.
However, there is the thought as one of you have brought up to just reetuen and wait until Sept. when it may be more likely to arrive. A slippery slop0e I know but I am leaning mroe toward a return and repurchase, as a sort of insruance policy of sorts.
I know I can't have my cake and eat it...., but I was looking for insight into how likely an improvement in the iMac is this August.
Thanks again!
Merk850
Update this august... not likely. It will be all pro. Any consumer will be Paris Expo. The imac G5 was launched there. why not a Core 2 Duo iMac?
MrNomNoms
Apr 10, 04:08 AM
Hoping for some better multi-core support(although probably going to have to wait for Lion for the newer QuickTime engine) and a UI that isn't from the 90's. Only thing that's changed is the scroll bars.
In Lion they're providing AV Foundation which leads me to believe that QtKit will be a stripped down bare basic framework with AV Foundation going to be used for future heavy lifting projects. In Snow Leopard AV Foundation is provided but it is a private framework so the rumours a while ago that Lion version will be 'better' than the Snow Leopard sounds that it'll probably rely on AV Foundation in Snow Leopard but the Lion version, the one with the AV Foundation that is a public API, will probably have more features etc.
In Lion they're providing AV Foundation which leads me to believe that QtKit will be a stripped down bare basic framework with AV Foundation going to be used for future heavy lifting projects. In Snow Leopard AV Foundation is provided but it is a private framework so the rumours a while ago that Lion version will be 'better' than the Snow Leopard sounds that it'll probably rely on AV Foundation in Snow Leopard but the Lion version, the one with the AV Foundation that is a public API, will probably have more features etc.
BRLawyer
Aug 19, 07:08 AM
I wonder if there is still any Winblows fanboy out there willing to justify the purchase of a PC...horrible OS, slower machine, more expensive...no damn way. The Quad MacPro is THE most powerful desktop in this world...period.
grue
Apr 11, 10:22 PM
- native video support (years behind in this)
- viewing upsized or downsized video without degradation
- proper render management
- removal of "insufficient content" and "cannot split a transition" errors
and on and on and on
The major thing, though, is they HAVE to start utilizing multiple cores. It's not and as video gets larger, rendering gets more taxing.
"grue likes this"
Good call on the "insufficient content" / transition split errors, those drive me right to the edge of madness sometimes.
Another one: TRUTHFUL !*@(#(!@#!@ ERROR MESSAGES!
Another one: Let's say I want to export a marked clip from my timeline and I call it "Hurf", and then go "Oh whoops I meant to mark that out point 8 frames later", I want to replace "Hurf" but I can't because the program is dumb and says the file is in use. So I have to go to the file location and delete the incorrect-made file, or give it a diff name and THEN delete the original.
- viewing upsized or downsized video without degradation
- proper render management
- removal of "insufficient content" and "cannot split a transition" errors
and on and on and on
The major thing, though, is they HAVE to start utilizing multiple cores. It's not and as video gets larger, rendering gets more taxing.
"grue likes this"
Good call on the "insufficient content" / transition split errors, those drive me right to the edge of madness sometimes.
Another one: TRUTHFUL !*@(#(!@#!@ ERROR MESSAGES!
Another one: Let's say I want to export a marked clip from my timeline and I call it "Hurf", and then go "Oh whoops I meant to mark that out point 8 frames later", I want to replace "Hurf" but I can't because the program is dumb and says the file is in use. So I have to go to the file location and delete the incorrect-made file, or give it a diff name and THEN delete the original.
NoSmokingBandit
Dec 6, 06:39 PM
I got an 03 Lotus Elise :rolleyes:
Its a nice car, i just have no use for it. Idk if there are Lotus-only races later on so i didnt sell it yet.
I noticed in my garage that theres an option for sharing cars online. I havent read the GT5 manual so i have no idea what it does, but i assume it would allow my PSN friends to drive my cars if i'm not using them. I shared my Citroen, if someone is logged on later check the Online tab of your garage and see if its there. Just dont put too many miles on it ;)
Its a nice car, i just have no use for it. Idk if there are Lotus-only races later on so i didnt sell it yet.
I noticed in my garage that theres an option for sharing cars online. I havent read the GT5 manual so i have no idea what it does, but i assume it would allow my PSN friends to drive my cars if i'm not using them. I shared my Citroen, if someone is logged on later check the Online tab of your garage and see if its there. Just dont put too many miles on it ;)
marksman
Mar 31, 09:04 PM
As an Apple fanboy, I'm disappointed to post this, but Android will continue to win despite the huge fragmentation problem.
Unlike Windoze based computers, cell phone users expect to replace their phones minimally every two years. So for the most part these users just don't care whether the manufacturers bother to upgrade the OS or whether the few apps they've found need to be repurchased.
When they go shopping and see a brand new Android phone running a better OS with more apps than they had before, they will simply buy it. Especially since there will continue to be two for one offers and lots of competition.
Like Apple computers, iPhones will be superbly engineered, but that hasn't mattered in the computer arena and it won't matter in the cell phone arena.
BTW, I expect Apple to eventually command 20% of the world's computer, cell phone, and tablet market with 50% (or more) of the profits, so it's not like Apple won't be successful. It's like combining all of the luxury cars together under one manufacturer.
I disagree because Smartphones have become essentially computers for people, and people much more than ever want to maintain their existence when they upgrade or move on. With the iPhone this is simply easy to just get a new model of iphone and continue on. Crossing from one manufacturer of android to another with a new OS and everything else, I can't believe it is anywhere near as seamless or effortless.
I think mostly what we are seeing in the marketplace now is the android is for people who can't afford an iPhone. Other people mentioned the two for one deals and other things. It is just a marketplace where android based phones are more affordable and accessible to people who don't have as much to spend on a smartphone.
The whole android handset is crazy. Manufacturers make up new models every 3 weeks, Google renames each version of the Android operating system with some silly name... There is no cohesion or continuity in that at all. I think consumers look more for that than ever.
Android has barely been out long enough for most of the normal consumers to be on an upgrade path already and to have to cycle into a new device. Time will tell.
I think people will see a new android handset (although aqain it is confusing with 25 different makers), and expect to be able to just take it home and upgrade it.. But is that how it happens? Because it is like 2 clicks for an iPhone.
Unlike Windoze based computers, cell phone users expect to replace their phones minimally every two years. So for the most part these users just don't care whether the manufacturers bother to upgrade the OS or whether the few apps they've found need to be repurchased.
When they go shopping and see a brand new Android phone running a better OS with more apps than they had before, they will simply buy it. Especially since there will continue to be two for one offers and lots of competition.
Like Apple computers, iPhones will be superbly engineered, but that hasn't mattered in the computer arena and it won't matter in the cell phone arena.
BTW, I expect Apple to eventually command 20% of the world's computer, cell phone, and tablet market with 50% (or more) of the profits, so it's not like Apple won't be successful. It's like combining all of the luxury cars together under one manufacturer.
I disagree because Smartphones have become essentially computers for people, and people much more than ever want to maintain their existence when they upgrade or move on. With the iPhone this is simply easy to just get a new model of iphone and continue on. Crossing from one manufacturer of android to another with a new OS and everything else, I can't believe it is anywhere near as seamless or effortless.
I think mostly what we are seeing in the marketplace now is the android is for people who can't afford an iPhone. Other people mentioned the two for one deals and other things. It is just a marketplace where android based phones are more affordable and accessible to people who don't have as much to spend on a smartphone.
The whole android handset is crazy. Manufacturers make up new models every 3 weeks, Google renames each version of the Android operating system with some silly name... There is no cohesion or continuity in that at all. I think consumers look more for that than ever.
Android has barely been out long enough for most of the normal consumers to be on an upgrade path already and to have to cycle into a new device. Time will tell.
I think people will see a new android handset (although aqain it is confusing with 25 different makers), and expect to be able to just take it home and upgrade it.. But is that how it happens? Because it is like 2 clicks for an iPhone.
BoyBach
Nov 29, 06:20 AM
My initial reservations about this story (the Zune/Universal payment) was much like eveybody's elses on these forums - very bad for us and screw 'em. But now that I've had time to think it through I actually think it's a fantastic idea.
Fantastic for the consumer and the artist, and potentially catastrophic for Universal Music.
Allow me to explain! Somebody buys a Zune or iPod that has had the 'Universal Tax' applied to it and then fills it with 30GB of stolen Universal music. It goes to court and the 'Pirate' successfully argues that he/she has already compensated UMG by buying the iPod/Zune. The judge agrees and piracy of Universal music becomes legal so long as it's for the 'UMG taxed' iPod or Zune. UMG collapses overnight and the artists get to release music on their terms and get more of the money that they deserve, not the faceless corporations and shareholders.
Why is this good for us? Because every entertainment company would become very wary of labelling us all 'pirates' and might actually realise that digital distribution at a fair price is their future.
D'oh somebody has already written something to this effect whilst I was typing!!
Fantastic for the consumer and the artist, and potentially catastrophic for Universal Music.
Allow me to explain! Somebody buys a Zune or iPod that has had the 'Universal Tax' applied to it and then fills it with 30GB of stolen Universal music. It goes to court and the 'Pirate' successfully argues that he/she has already compensated UMG by buying the iPod/Zune. The judge agrees and piracy of Universal music becomes legal so long as it's for the 'UMG taxed' iPod or Zune. UMG collapses overnight and the artists get to release music on their terms and get more of the money that they deserve, not the faceless corporations and shareholders.
Why is this good for us? Because every entertainment company would become very wary of labelling us all 'pirates' and might actually realise that digital distribution at a fair price is their future.
D'oh somebody has already written something to this effect whilst I was typing!!
Shagrat
Jul 21, 12:28 AM
You realize there are probably only four people on this board who are old enough to get that joke, right?
5.
:(
5.
:(
quigleybc
Aug 11, 11:54 AM
Oh my god....this phone....sigh....this phone...
This is the new G5 Powerbook....so many rumors/front page stories....
it's tiresome...
yes, I want one....but I'm tired of the speculation.
This is the new G5 Powerbook....so many rumors/front page stories....
it's tiresome...
yes, I want one....but I'm tired of the speculation.
avkills
Aug 17, 12:57 AM
That FCP test, sorry to say is a joke. Nobody cares about dropping in strange footage into a timeline with different attributes and rendering it.
Most of the time you drop footage that matches your timeline. In other words you don't drop DV25 footage into Uncompressed 10bit timelines unless that is all you have for the footage.
They should have added some color correction and maybe a motion effect and then rendered it. Oh well.
-mark
Most of the time you drop footage that matches your timeline. In other words you don't drop DV25 footage into Uncompressed 10bit timelines unless that is all you have for the footage.
They should have added some color correction and maybe a motion effect and then rendered it. Oh well.
-mark
Nuc
Aug 25, 03:29 PM
Well still waiting. I did talk to one of the support people but got transferred. I did mention that I got hung up on yesterday. He said there were a huge amount of people calling about the recall.
I'm listening to a female repeat herself over and over in two different languages. I can't figure out the second language but it's annoying!
-
-
Ok I'm getting refunded since I went and bought one (Nike+ iPod kit) at footlocker today...
Other than the wait I can't complain since they're nice.
Nuc
I'm listening to a female repeat herself over and over in two different languages. I can't figure out the second language but it's annoying!
-
-
Ok I'm getting refunded since I went and bought one (Nike+ iPod kit) at footlocker today...
Other than the wait I can't complain since they're nice.
Nuc
deputy_doofy
Sep 19, 08:54 AM
Not that I really believe we'll see something today, but if we do, I'm buying - magnetic latch or not. :p
Hellhammer
Aug 8, 04:29 AM
I bought GT PSP and its as if the developers actively tried to suck all the enjoyment out of the series.
I've seen several people saying that it's starting to be a car encyclopedia rather than an enjoyable racing game. I kinda agree with that. My last experience with GT is GT2 on PS1 I think but I'm looking forward on this game. Hopefully it will be what I expect, a good, solid driving game. I hope they have spent time on the actual driving too, not just with the cars and 3D stuff etc
I've seen several people saying that it's starting to be a car encyclopedia rather than an enjoyable racing game. I kinda agree with that. My last experience with GT is GT2 on PS1 I think but I'm looking forward on this game. Hopefully it will be what I expect, a good, solid driving game. I hope they have spent time on the actual driving too, not just with the cars and 3D stuff etc
msb3079
Apr 7, 10:59 PM
Obviously you know little about retail and accounting.
I was a manager at Circuit City for several years and I could not disagree any more.
The quicker you move stock, the better.
Obviously, you DON'T know.
I was a manager at Circuit City for several years and I could not disagree any more.
The quicker you move stock, the better.
Obviously, you DON'T know.
SevenInchScrew
Dec 8, 12:30 AM
...or in photo mode which you use a few times and then never look do it again.
I disagree. I've played a good deal of GT5 now at a friend's place. The game itself is not very good, in my opinion, especially after 6 years waiting. But the Photo Mode is VERY excellent. There is at least one thing this game does very well, and that is screenshots. I'm not spending $60 for a screenshot generator, but the feature is quite awesome.
Bad Physics in damage- Forza's canned animation damage is better?
At least in Forza you don't have to "Unlock" the damage. ;)
I disagree. I've played a good deal of GT5 now at a friend's place. The game itself is not very good, in my opinion, especially after 6 years waiting. But the Photo Mode is VERY excellent. There is at least one thing this game does very well, and that is screenshots. I'm not spending $60 for a screenshot generator, but the feature is quite awesome.
Bad Physics in damage- Forza's canned animation damage is better?
At least in Forza you don't have to "Unlock" the damage. ;)
NewSc2
Sep 19, 02:18 AM
Does it even MATTER if Apple keeps up? Do we actually WANT Apple to release a new computer every month when Intel bumps up their chips a few megahertz?
See, it's easy to get lost in the specs war. The Mac Pros came out and I was salivating, even though I have a dual 2.0GHz G5 sitting at home. And then one day, as I was editing some HD footage, it occurred ot me that my G5 here - my now outdated G5 - was editing 1080p high-def footage without so much as a flinch. It was SO fast it was not even necessary at all.
So I really have to ask - does Apple really need to get into that stupid-ass PC specs war? Is it really hurting you guys that Apple has been slow to update? Are you really doing tasks that the current computer lineup cannot do?
Hm, well my Powerbook runs barely 4 instances of Sculpture on some of my works. MacBook Pros can run about 15-17, but I've been holding off on the Rev. A because of all the heat issues. Hopefully those get cleared up.
Anyways -- yes, I think we should expect Apple to update along with everybody else on the PC front. Maybe not every small speed bump, but whenever a newly designed chip comes out.
See, it's easy to get lost in the specs war. The Mac Pros came out and I was salivating, even though I have a dual 2.0GHz G5 sitting at home. And then one day, as I was editing some HD footage, it occurred ot me that my G5 here - my now outdated G5 - was editing 1080p high-def footage without so much as a flinch. It was SO fast it was not even necessary at all.
So I really have to ask - does Apple really need to get into that stupid-ass PC specs war? Is it really hurting you guys that Apple has been slow to update? Are you really doing tasks that the current computer lineup cannot do?
Hm, well my Powerbook runs barely 4 instances of Sculpture on some of my works. MacBook Pros can run about 15-17, but I've been holding off on the Rev. A because of all the heat issues. Hopefully those get cleared up.
Anyways -- yes, I think we should expect Apple to update along with everybody else on the PC front. Maybe not every small speed bump, but whenever a newly designed chip comes out.
Bigcase
Apr 8, 07:18 AM
I don't know if anyone has explained Best Buy's actions at all and why they would hold back on selling stock the have yet.
I run a branch for a construction supply company and am judged based on daily and monthly goals.
It doesn't matter if I do three times my monthly goal this month if I don't hit goal at all next month. It doesn't make sense but it is the way business works. I have held orders that come in at the end of the month for the beginning of the next if I have already hit this month's goal so that I get a head start on next month's.
For the manager at Best Buy he probably felt that it served him better to the corporate big wigs if he hit his goal every day rather than pass his goal one day and not reach it the next.
Is it best for the COMPANY or for the CONSUMER? No... But in this world of sales and numbers managers tend to do what will make their bosses happy, which is to make sure that when they check the numbers on the spreadsheet every day they hit their numbers and don't get yelled at.
Im not in sales, but I did use to work at Best Buy, and what your saying makes alot of sense.
I run a branch for a construction supply company and am judged based on daily and monthly goals.
It doesn't matter if I do three times my monthly goal this month if I don't hit goal at all next month. It doesn't make sense but it is the way business works. I have held orders that come in at the end of the month for the beginning of the next if I have already hit this month's goal so that I get a head start on next month's.
For the manager at Best Buy he probably felt that it served him better to the corporate big wigs if he hit his goal every day rather than pass his goal one day and not reach it the next.
Is it best for the COMPANY or for the CONSUMER? No... But in this world of sales and numbers managers tend to do what will make their bosses happy, which is to make sure that when they check the numbers on the spreadsheet every day they hit their numbers and don't get yelled at.
Im not in sales, but I did use to work at Best Buy, and what your saying makes alot of sense.
whoson1st0
Aug 25, 02:58 PM
I had the same problem with their battery recall site. My PB s/n was valid but it said my battery was not.
I tried calling the apple support number provided but every time I pressed '5' to talk to someone about the battery issue, I would get disconnected.
Eventually I reached tech support (after a 30 minute wait, I assume because others were having the same problem as me and also calling tech support) and the analyst said the database of valid batteries was not yet complete and they were telling everyone to check back today (I have not checked yet).
What bothered me, of course, is why couldn't they post this information on the battery support page? Or put it on the message when you call apple support? Instead the message over the phone simply pointed users back to the website, which of course wasn't working, and thus I spent almost an hour wasting my time on something that apple knew wasn't working yet.
I mean sure, this entire incident wasn't the worst thing in the world, but it certainly doesn't raise my confidence in apple support or customer satisfaction.
I tried calling the apple support number provided but every time I pressed '5' to talk to someone about the battery issue, I would get disconnected.
Eventually I reached tech support (after a 30 minute wait, I assume because others were having the same problem as me and also calling tech support) and the analyst said the database of valid batteries was not yet complete and they were telling everyone to check back today (I have not checked yet).
What bothered me, of course, is why couldn't they post this information on the battery support page? Or put it on the message when you call apple support? Instead the message over the phone simply pointed users back to the website, which of course wasn't working, and thus I spent almost an hour wasting my time on something that apple knew wasn't working yet.
I mean sure, this entire incident wasn't the worst thing in the world, but it certainly doesn't raise my confidence in apple support or customer satisfaction.